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Troubleshooting

How To debug WordPress

Step 1: Activate error logs The following code, inserted in your wp-config.php file, will log all errors, notices, and warnings...

The map doesn’t show up

Some themes/plugins make use of content preloading. This can break the loading of the OUM map. In this rare case...

Page loading is very slow

The Problem In some rare cases it happens that there seems to be a compatibility issue with the running SSL...

The images don’t show up

Problem In most cases this is related to a so called “Lazy Loading” feature. This can be enabled in plugins...

Open User Map widget doesn’t show up in Elementor elements

OUM provides an Elementor element “Open User Map”. It should be accessable in the “Basic” section: In some rare cases...

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