Problem After an update already existing markers are suddenly gone. They don’t show up in the map anymore although they...

Problem When trying to upload the zip file of the Open User Map plugin you are getting this error message:...

Problem You are using the PRO version of Open User Map and try to import locations with the Import/Export Feature....

Starting in October 2023 and if you are using map style #1, you may see this error appear on your...

OUM provides an Elementor element “Open User Map”. It should be accessable in the “Basic” section: In some rare cases...

Problem In most cases this is related to a so called “Lazy Loading” feature. This can be enabled in plugins...

The Problem In some rare cases it happens that there seems to be a compatibility issue with the running SSL...

Step 1: Activate error logs The following code, inserted in your wp-config.php file, will log all errors, notices, and warnings...

Common Issue: Map stuck on loading spinner + JavaScript error If your map doesn’t load and only shows a spinning...