{"id":4190,"date":"2023-01-31T15:55:27","date_gmt":"2023-01-31T14:55:27","guid":{"rendered":"https:\/\/www.open-user-map.com\/?page_id=4190"},"modified":"2025-03-20T11:52:29","modified_gmt":"2025-03-20T10:52:29","slug":"support","status":"publish","type":"page","link":"https:\/\/www.open-user-map.com\/fr\/support\/","title":{"rendered":"Soutien"},"content":{"rendered":"<p class=\"has-medium-font-size\">Bienvenue sur la page d'assistance de Open User Map. Vous trouverez ici des articles d'aide, des exemples de code et un contact direct. Veuillez essayer de <a href=\"\/fr\/support\/knowledge-base\/\">faire des recherches sur votre sujet dans la documentation<\/a> avant de soumettre un ticket d'assistance. Cela r\u00e9duira le volume d'assistance et nous permettra de r\u00e9pondre aux demandes d'assistance dans un d\u00e9lai plus court. Nous vous en remercions.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns navbox has-small-font-size has-medium-font-size is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"icon\">\ud83e\uddb8\u200d\u2642\ufe0f<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-transform:none\">Trouver de l'aide<\/h3>\n\n\n\n<p>\ud83d\udc49 <a href=\"https:\/\/www.open-user-map.com\/fr\/support\/knowledge-base\/\"><strong>Recherche dans la documentation<\/strong><\/a> \ud83d\udc48<\/p>\n\n\n\n<p><a href=\"https:\/\/wordpress.org\/support\/plugin\/open-user-map\/\">Forum de soutien WordPress<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"icon\">\u2709\ufe0f<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-transform:none\">Contactez nous<\/h3>\n\n\n\n<p>\ud83d\udea8 <a href=\"https:\/\/www.open-user-map.com\/fr\/support\/report-a-bug\/\">Signaler un bogue (Quelque chose s'est cass\u00e9 ?)<\/a><\/p>\n\n\n\n<p><a href=\"\/fr\/support\/contact-support\/\">Ouvrir un ticket de support (version PRO)<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/wordpress.org\/support\/plugin\/open-user-map\/\">Ouvrir un ticket de support (version gratuite)<\/a><\/p>\n\n\n\n<p><a href=\"\/fr\/support\/ask-a-pre-sale-question\/\">Posez une question pr\u00e9alable \u00e0 la vente<\/a><\/p>\n\n\n\n<p><a href=\"\/fr\/support\/feature-request\/\">Soumettre une demande de fonctionnalit\u00e9<\/a><\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Bienvenue sur la page d'assistance de l'Open User Map. Vous y trouverez des articles d'aide, des exemples de code et un contact direct. Veuillez essayer de rechercher votre probl\u00e8me dans la documentation avant de soumettre un ticket d'assistance. Cela r\u00e9duira le volume d'assistance et nous permettra de r\u00e9pondre aux demandes d'assistance plus rapidement. Nous vous en remercions ! \ud83e\uddb8\u200d\u2642\ufe0f ... <a href=\"https:\/\/www.open-user-map.com\/fr\/support\/\">Suite<\/a><\/p>","protected":false},"author":50,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4190","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - Open User Map<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.open-user-map.com\/fr\/support\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - Open User Map\" \/>\n<meta property=\"og:description\" content=\"Welcome to the Open User Map support page. Here you will find help articles, code examples and direct contact. Please try to research your issue in the Documentation before submitting a support ticket. This will reduce the support volume and allow us to reply to support requests in a more timely fashion. Thank you! \ud83e\uddb8\u200d\u2642\ufe0f &hellip; Continued\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.open-user-map.com\/fr\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Open User Map\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-20T10:52:29+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.open-user-map.com\/support\/\",\"url\":\"https:\/\/www.open-user-map.com\/support\/\",\"name\":\"Support - Open User Map\",\"isPartOf\":{\"@id\":\"https:\/\/www.open-user-map.com\/#website\"},\"datePublished\":\"2023-01-31T14:55:27+00:00\",\"dateModified\":\"2025-03-20T10:52:29+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.open-user-map.com\/support\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.open-user-map.com\/support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.open-user-map.com\/support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.open-user-map.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.open-user-map.com\/#website\",\"url\":\"https:\/\/www.open-user-map.com\/\",\"name\":\"Open User Map\",\"description\":\"WordPress Map Plugin\",\"publisher\":{\"@id\":\"https:\/\/www.open-user-map.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.open-user-map.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.open-user-map.com\/#organization\",\"name\":\"Open User Map\",\"url\":\"https:\/\/www.open-user-map.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.open-user-map.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.open-user-map.com\/wp-content\/uploads\/2023\/09\/icon-256x256-1.png\",\"contentUrl\":\"https:\/\/www.open-user-map.com\/wp-content\/uploads\/2023\/09\/icon-256x256-1.png\",\"width\":256,\"height\":256,\"caption\":\"Open User Map\"},\"image\":{\"@id\":\"https:\/\/www.open-user-map.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Soutien - Open User Map","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.open-user-map.com\/fr\/support\/","og_locale":"fr_FR","og_type":"article","og_title":"Support - Open User Map","og_description":"Welcome to the Open User Map support page. 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